SAP Consultant (Utilities) Driving Digital Transformation

Accenture PLC; Chicago (IL); On-site; USD 59,000 - 178,000; Full time

Job summary

Accenture is seeking a senior consultant to lead strategic engagements in the energy retail and customer service space, focusing on digital transformation, customer experience, and operational efficiencies.

You will act as a primary client contact, drive business development, mentor teams, and contribute to thought leadership while traveling as needed; 25%–100% travel may be required. Accenture’s Utilities Practice will guide your initiatives.

Qualifications

• Minimum of 3 years of experience in the Utility Industry, Customer Service project delivery / Transformation.
• Minimum of 2 years of functional experience in SAP.
• Expertise in Meter to Cash operations, functions, and technologies.
• Experience in major Customer Transformation and technology implementations (e.g., CIS replacements).
• Bachelor’s degree or equivalent work experience (minimum 12 years).

Responsibilities

• Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.
• Serve as primary client contact for senior executives, building trusted advisory relationships and ensuring alignment with client business objectives.
• Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives.
• Manage project teams, guiding junior members and ensuring project delivery meets quality, timeline, and budgetary expectations.
• Lead business development activities by identifying new opportunities, crafting proposals, and representing Accenture’s Utilities practice in sales pursuits.
• Actively contribute to thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector.
• Drive team development and growth by mentoring team members and fostering a collaborative, high-performance work

Skills

Utility industry experience

SAP experience

Meter to Cash

CIS implementations

Advisory experience

Education

Bachelor's degree or equivalent

Tools

SAP

CIS replacements

Job description

Accenture is seeking a senior consultant to lead strategic engagements in the energy retail and customer service space, focusing on digital transformation, customer experience, and operational efficiencies.

You will act as a primary client contact, drive business development, mentor teams, and contribute to thought leadership while traveling as needed; 25%–100% travel may be required. Accenture’s Utilities Practice will guide your initiatives.