SAP Consultant - Utilities & Customer Transformation

Accenture PLC; Carmel (IN); On-site; USD 100,000 - 170,000; Full time

Benefits offered by this job

Impactful Projects with LeadingClients

Collaborative Work Culture

Competitive Compensation and Benefits

Job summary

Accenture is actively seeking a Utilities consulting professional to lead strategic engagements in energy retail and customer service, emphasizing digital transformation and operational improvements. You will act as the primary client contact, guiding projects and driving revenue growth within the Utilities practice.

The role requires experience in CIS replacements and SAP-based transformations, with travel up to 25–100% as needed.

Qualifications

• Minimum of 3 years of experience in the Utility Industry, Customer Service project delivery / Customer Transformation project delivery.
• Minimum of 2 years of functional experience in SAP.
• Expertise in Meter to Cash operations, functions, and technologies.
• Expertise in major Customer Transformation and technology implementations (e.g., CIS replacements).
• Bachelor's degree or equivalent (minimum 12 years) work experience.

Responsibilities

• Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.
• Serve as a primary client contact for senior executives, building trusted advisory relationships and ensuring alignment with client business objectives.
• Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives.
• Manage project teams, guiding junior members and ensuring project delivery meets quality, timeline, and budgetary expectations.
• Lead business development activities by identifying new opportunities, crafting proposals, and representing Accenture’s Utilities practice in sales pursuits.
• Actively contribute to thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector.
• Drive team development and growth by mentoring team members and fostering a collaborative, high-performance work

Skills

Meter to Cash

Advisory experience

Education

Bachelor's degree or equivalent (minimum 12 years) work experience

Tools

SAP

Job description

Accenture is actively seeking a Utilities consulting professional to lead strategic engagements in energy retail and customer service, emphasizing digital transformation and operational improvements. You will act as the primary client contact, guiding projects and driving revenue growth within the Utilities practice.

The role requires experience in CIS replacements and SAP-based transformations, with travel up to 25–100% as needed.