SAP Consultant – Utilities Transformation & Advisory

Accenture PLC; Scottsdale (AZ); On-site; USD 100,000 - 170,000; Full time

Benefits offered by this job

Impactful Projects with Leading Client

Collaborative Work Culture

Competitive Compensation and Benefits

Job summary

Accenture PLC is seeking a senior-level consultant to lead strategic engagements in the energy retail and customer service space. You will drive digital transformation, enhance customer experience, and optimize operations for major utility clients.

The role requires SAP expertise, Meter to Cash knowledge, and a track record in customer transformation programs, with travel up to 100%. This is a full-time position based in various US locations near Accenture offices.

Qualifications

• Minimum 3 years of experience in the Utility Industry, Customer Service project delivery / Customer Transformation project delivery.
• Minimum 2 years of functional experience in SAP.
• Expertise in Meter to Cash operations, functions, and technologies.
• Expertise in major Customer Transformation and technology implementations (e.g., CIS replacements).
• Bachelor's degree or equivalent (minimum 12 years) work experience.

Responsibilities

• Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.
• Serve as a primary client contact for senior executives, building trusted advisory relationships and ensuring alignment with client business objectives.
• Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives.
• Manage project teams, guiding junior members and ensuring project delivery meets quality, timeline, and budgetary expectations.
• Lead business development activities by identifying new opportunities, crafting proposals, and representing Accenture’s Utilities practice in sales pursuits.
• Actively contribute to thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector.

Skills

Utilities experience

SAP

Meter to Cash

Customer transformation

Education

Bachelor's degree or equivalent

Tools

SAP

Job description

Accenture PLC is seeking a senior-level consultant to lead strategic engagements in the energy retail and customer service space. You will drive digital transformation, enhance customer experience, and optimize operations for major utility clients.

The role requires SAP expertise, Meter to Cash knowledge, and a track record in customer transformation programs, with travel up to 100%. This is a full-time position based in various US locations near Accenture offices.