SAP IS-U Device & Work Management Lead

EY

Indianapolis (IN)

Remote

USD 143,000 - 297,000

Full time

3 days ago

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Job summary

EY seeks a seasoned SAP IS-U Device & Work Management Functional Manager to lead end-to-end design and delivery of SAP IS-U Device and Work Management solutions. You will own the Device and Work Management workstream, define the functional approach, align processes with metering and field operations, and drive integration, testing, deployment, and readiness.

You will lead functional teams, collaborate with business, technical, vendor, and program stakeholders to ensure solution quality and

Qualifications

Bachelor's degree required.
Typically 4–6 years SAP IS-U or SAP Utilities experience with substantial hands-on experience in Device Management, Work Management, meter reading, or related utility field processes, and 3+ years leading a functional workstream or team.
Proven experience owning SAP IS-U Device and Work Management solution design and delivery through implementation, testing, deployment, and stabilization.
Experience designing and delivering solutions across device lifecycle management, meter reading, service orders, field-work processes, and operational controls.
Experience integrating SAP IS-U with related utility systems and capabilities, such as AMI/MDMS, EDM, GIS, inventory, SAP Plant Maintenance, and mobile workforce solutions.
Experience leading requirements gathering, fit-gap analysis, solution workshops, functional design, testing, defect resolution, cutover, and operational readiness activities.

Responsibilities

Owning the SAP IS-U Device and Work Management workstream, including scope, target processes, solution decisions, delivery plans, quality, risks, and outcomes from discovery through deployment and post-go-live stabilization.
Defining and governing the functional design for device lifecycle management, meter reading, field service, work execution, and operational controls.
Leading requirements gathering, fit-gap assessments, solution workshops, and design reviews to translate utility metering, field operations, and business requirements into scalable and maintainable SAP IS-U solutions.
Driving end-to-end integration across SAP IS-U and related platforms, including AMI, MDMS, EDM, GIS, inventory, SAP Plant Maintenance, and mobile workforce solutions.
Leading the design and delivery of device and field-work processes, including device lifecycle, meter reading, service orders, field execution, exception processing, and operational handoffs.
Managing cross-workstream dependencies with Billing, Customer Service, Data Conversion, and other business and technology workstreams to ensure alignment across end-to-end utility processes.
Developing and overseeing functional specifications, solution documentation, configuration standards, and design decisions to ensure consistency and quality across the workstream.
Leading and coaching functional consultants, coordinating technical and vendor teams, establishing clear ownership, and driving timely resolution of functional and cross-workstream issues.
Overseeing end-to-end testing and defect resolution for meter-to-cash processes, field completion, device and meter-reading scenarios, exception processing, integrations, and operational handoffs.
Managing workstream scope, estimates, dependencies, risks, stakeholder decisions, and escalations while clearly communicating options and impacts to program and business leadership.
Leading cutover, reconciliation, training, production readiness, support transition, and post-go-live stabilization activities.
Building trusted relationships with client stakeholders and providing functional guidance on SAP IS-U Device and Work Management capabilities, solution decisions, and transformation priorities.