San Diego Territory Growth Account Manager

Otis Elevator Co.; San Diego (CA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

401(k) plan

Medical coverage

Paid holidays

Paid sick leave

Life insurance

Tuition reimbursement

Recognition program

Job summary

Otis Elevator Company in San Diego, CA is seeking an Account Manager to drive territory sales and account growth while enhancing customer satisfaction across commercial and residential portfolios.

You will manage relationships, identify renewal and repair opportunities, and coordinate with internal teams to deliver an exceptional customer experience. A bachelor’s degree and 3–4+ years in outside sales are required.

Qualifications

• Bachelor's degree or equivalent relevant work experience required.
• 3-4+ years of outside sales, account management, or related customer-facing sales experience preferred.
• Strong customer relationship management skills with a focus on customer satisfaction, retention, and account growth.
• Excellent written and verbal communication skills with the ability to build effective relationships with internal and external customers.
• Ability to succeed in a highly collaborative, team-oriented, and dynamic environment.
• Self-motivated with strong time management, organizational, and prioritization skills.
• Goal-oriented with strong leadership and problem-solving skills.
• Comfortable working in a technical environment and utilizing Microsoft-based computer software.

Responsibilities

• Manage and grow a portfolio of commercial customer accounts to drive sales growth, customer retention, and long-term satisfaction.
• Prospect for new opportunities and achieve or exceed territory sales and margin objectives while serving as a trusted sales resource to customers.
• Serve as the primary point of contact for customers, providing updates on service activity, repairs, equipment status, and customer requests.
• Conduct regular customer meetings, both virtually and in person, throughout the San Diego territory.
• Identify renewal, repair, and account expansion opportunities within the existing customer base.
• Coordinate with customers, building teams, third-party vendors, and internal Operations teams to support service delivery and resolve customer concerns.
• Assist customers with billing inquiries, invoice corrections, and account-related questions.

Skills

Outside sales

Account management

Customer relationship management

Communication skills

Collaboration

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Otis Elevator Company in San Diego, CA is seeking an Account Manager to drive territory sales and account growth while enhancing customer satisfaction across commercial and residential portfolios.

You will manage relationships, identify renewal and repair opportunities, and coordinate with internal teams to deliver an exceptional customer experience. A bachelor’s degree and 3–4+ years in outside sales are required.