Samsung Experience Store Sales Concierge

2020 Companies; Minneapolis (MN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation with bonus

Weekly pay through DailyPay

Health, dental, and vision benefits

401(k) with company matching

Paid time off and holidays

Scholarship opportunities

Employee Assistance Program

Leadership Development Program

Job summary

Samsung Experience Store in Bloomington, MN is seeking a full-time Sales Experience Specialist to greet customers, uncover needs, and guide them to ideal tech solutions with Samsung products.

You will troubleshoot basic device issues, upsell bundles, and build lasting customer relationships while completing Samsung training to meet store goals and deliver an exceptional shopping experience.

Qualifications

• Customer focus with ability to build relationships and deliver solutions.
• Proven ability to achieve results in sales environments.
• Honesty, integrity, and authenticity in interactions.
• Strong persuasive communication and negotiation skills.
• Highly adaptable with ability to adjust sales strategies.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Greet customers with welcoming, energetic attitude and uncover needs.
• Provide personalized, perfect-fit Samsung solutions.
• Troubleshoot basic device issues and assist with service tickets.
• Upsell product bundles and complementary items.
• Build lasting relationships to drive repeat business.
• Complete product, services, and soft skills training.

Skills

Customer focus

Drives results

Instills trust

Persuades

Situational adaptability

Evenings weekends holidays

Job description

Samsung Experience Store in Bloomington, MN is seeking a full-time Sales Experience Specialist to greet customers, uncover needs, and guide them to ideal tech solutions with Samsung products.

You will troubleshoot basic device issues, upsell bundles, and build lasting customer relationships while completing Samsung training to meet store goals and deliver an exceptional shopping experience.