Experience Store Sales Specialist — Immersive Tech Concierge

2020 Companies; Schaumburg (IL); Hybrid; USD 40,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation, daily team‑基

Weekly Pay!

On-demand pay options through DailyPay

Comprehensive health, dental, and vIsi

401(k) program with company matching

Paid time off and holidays

Scholarship opportunities foremployees

Employee Assistance Program

Leadership Development Program

Job summary

Samsung Experience Store in Schaumburg, IL is seeking a Sales Experience Specialist for full-time work. You will greet customers, assess needs, and guide them to the best Samsung solutions while delivering an engaging shopping experience.

Ideal candidates show energy, a passion for technology, and the ability to upsell bundles. The role requires evenings and weekends, with comprehensive benefits and a pathway to career growth in a dynamic retail environment.

Qualifications

• Customer focus: build strong relationships and deliver customer-centric solutions.
• Drives results: consistently achieves targets in retail.
• Instills trust: honesty, integrity and authenticity.
• Persuades: use compelling arguments to gain support.
• Situational adaptability: adjust sales strategies to evolving needs.
• Evenings, weekends, and holidays required in a retail environment.

Responsibilities

• Greet customers with energy and uncover needs through open-ended questions.
• Provide personalized, perfect-fit Samsung product solutions.
• Troubleshoot basic device issues and facilitate service tickets.
• Upsell product bundles and complementary items.
• Build lasting relationships to drive repeat business.
• Complete product, services, and soft skills training to become an expert.
• Help store hit performance targets.

Skills

Customer focus

Drives results

Instills trust

Persuades

Situational adaptability

Evenings/weekends availability

Job description

Samsung Experience Store in Schaumburg, IL is seeking a Sales Experience Specialist for full-time work. You will greet customers, assess needs, and guide them to the best Samsung solutions while delivering an engaging shopping experience.

Ideal candidates show energy, a passion for technology, and the ability to upsell bundles. The role requires evenings and weekends, with comprehensive benefits and a pathway to career growth in a dynamic retail environment.