Samsung Experience Store Sales Concierge

2020 Companies; Newark (DE); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation

Weekly Pay

DailyPay on-demand pay

Health, dental, and vision benefits

401(k) with company matching

Paid time off and holidays

Scholarship opportunities

Employee Assistance Program

Leadership Development Program

Job summary

Samsung and 2020 Companies are seeking a Sales Experience Specialist to join the Samsung Experience Store in Newark, DE. You will greet customers with energy, uncover needs with open-ended questions, and guide them to ideal Samsung solutions.

Basic device troubleshooting and upsell skills are used to create a memorable shopping journey. Role is full-time with evenings and weekends in retail; you’ll participate in training and work toward meeting store performance targets while building lasting

Qualifications

• Customer-focused approach to building relationships and delivering solutions.
• Consistently achieves results in a retail environment.
• Honesty, integrity and authenticity to gain trust.
• Persuasive communication to gain customer commitment.
• Highly adaptable with flexible sales strategies for changing conditions.
• Able to work evenings, weekends, and holidays in retail.

Responsibilities

• Greet customers with welcoming, energetic attitude and uncover needs with open-ended questions.
• Provide personalized, perfect-fit Samsung solutions and advise throughout the sales journey.
• Demonstrate basic device troubleshooting and facilitate service tickets.
• Recommend product bundles and drive upsell to increase sales.
• Build lasting customer relationships and encourage repeat business.
• Complete training to become a Samsung expert and meet store targets.

Skills

Customer Focus

Drives Results

Instills Trust

Persuades

Situational Adaptability

Evenings / Weekends Availability

Job description

Samsung and 2020 Companies are seeking a Sales Experience Specialist to join the Samsung Experience Store in Newark, DE. You will greet customers with energy, uncover needs with open-ended questions, and guide them to ideal Samsung solutions.

Basic device troubleshooting and upsell skills are used to create a memorable shopping journey. Role is full-time with evenings and weekends in retail; you’ll participate in training and work toward meeting store performance targets while building lasting