Experience Store Tech Sales Specialist

2020 Companies, Inc.; Schaumburg (IL); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Competitive compensation

Weekly pay

On-demand pay (DailyPay)

Health benefits

Dental benefits

Vision benefits

401(k) matching

Paid time off

Scholarship opportunities

Employee Assistance Program

Leadership Development Program

Job summary

Samsung Experience Store in Schaumburg, IL is hiring a full-time Sales Experience Specialist. You will greet customers enthusiastically, uncover needs with open questions, and guide them to ideal Samsung tech solutions.

Provide basic troubleshooting and promote product bundles to boost sales, while building lasting customer relationships. Join a dynamic team at the Samsung Experience Store with opportunities for career growth, competitive pay of $20 per hour, and benefits.

Qualifications

• Customer focus: Building strong customer relationships and delivering personalized solutions.
• Excellent communication skills to explain features and benefits clearly.
• Ability to upsell bundles and drive add-on sales.
• Collaborative team player with a positive attitude and adaptability.

Responsibilities

• Greet customers with energy and guide them to suitable Samsung solutions.
• Act as a trusted advisor, uncovering needs with open-ended questions.
• Provide basic device troubleshooting and diagnose common issues.
• Facilitate service tickets and assist with customer escalations empathetically.
• Master product knowledge through training to achieve store targets.
• Contribute to a positive, engaging store environment and teamwork.

Skills

Customer focus

Communication

Upselling

Team player

Job description

Samsung Experience Store in Schaumburg, IL is hiring a full-time Sales Experience Specialist. You will greet customers enthusiastically, uncover needs with open questions, and guide them to ideal Samsung tech solutions.

Provide basic troubleshooting and promote product bundles to boost sales, while building lasting customer relationships. Join a dynamic team at the Samsung Experience Store with opportunities for career growth, competitive pay of $20 per hour, and benefits.