Samsung Experience Store: Tech Concierge & Sales Pro

2020 Companies, Inc.; New York (NY); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Weekly pay

On-demand pay through DailyPay

Opportunities for advancement

Competitive compensation

Training and development

Job summary

Samsung Experience Store in Elmhurst, NY is seeking a Sales Experience Associate for an evergreen pipeline. You will greet customers, uncover needs with open-ended questions, and guide them to Samsung solutions.

You'll deliver an engaging, personalized concierge experience to help shoppers fall in love with Samsung technology. This part-time role offers evenings and weekends with a friendly, team-oriented environment.

Qualifications

• Customer-focused approach to building relationships.
• Strong communication and problem-solving abilities.
• Willingness to adapt to varying customer needs and store conditions.

Responsibilities

• Greet customers with energy and a welcoming attitude.
• Ask open-ended questions to uncover needs and propose tailored Samsung solutions.
• Upsell product bundles and accessories to enhance the customer experience.
• Build lasting customer relationships and encourage repeat visits.
• Handle escalations with empathy and resolve issues.
• Complete product and service training to become a Samsung expert.
• Strive to meet personal sales goals and contribute to store targets.

Skills

Customer Focus

Communication

Trust Building

Persuasion

Adaptability

Job description

Samsung Experience Store in Elmhurst, NY is seeking a Sales Experience Associate for an evergreen pipeline. You will greet customers, uncover needs with open-ended questions, and guide them to Samsung solutions.

You'll deliver an engaging, personalized concierge experience to help shoppers fall in love with Samsung technology. This part-time role offers evenings and weekends with a friendly, team-oriented environment.