Experience Store Sales Specialist — Tech Concierge

2020 Companies; BLOOMINGTON (MN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation

Weekly pay

On-demand pay via DailyPay

Health, dental, vision benefits

401(k) with company matching

Paid time off & holidays

Scholarship opportunities

Employee Assistance Program

Leadership Development Program

Job summary

Samsung Experience Store in Bloomington, MN is seeking a full-time Samsung Sales Experience Specialist to greet customers, uncover needs, and guide them to the right tech solutions. You will diagnose basic device issues and upsell bundles to enhance the customer experience.

Join a dynamic team with weekly pay, competitive benefits, and opportunities for growth. Evening and weekend availability is required in a retail environment, contributing to store targets and customer satisfaction.

Qualifications

• Customer focus and relationship-building with shoppers.
• Ability to persuade customers and close sales.
• Adaptability to changing store conditions and customer needs.

Responsibilities

• Greet every customer with an energetic attitude and engage to uncover needs.
• Guide customers through the sales journey and recommend Samsung solutions.
• Demonstrate basic device troubleshooting and manage service tickets as needed.
• Master upsell of bundles and accessories to increase value per visit.
• Build lasting customer relationships for repeat business and positive word-of-mouth.
• Handle escalations with empathy and resolve issues to a positive outcome.
• Complete product and soft-skills training to stay a Samsung expert.
• Meet store sales goals and contribute to overall performance.

Skills

Customer focus

Drives results

Instills trust

Persuades

Situational adaptability

Job description

Samsung Experience Store in Bloomington, MN is seeking a full-time Samsung Sales Experience Specialist to greet customers, uncover needs, and guide them to the right tech solutions. You will diagnose basic device issues and upsell bundles to enhance the customer experience.

Join a dynamic team with weekly pay, competitive benefits, and opportunities for growth. Evening and weekend availability is required in a retail environment, contributing to store targets and customer satisfaction.