Salon & Spa Front Desk Concierge

Douglas J Institutes & Salons; East Lansing (MI); Presencial; USD 19.000 - 28.000; A tiempo parcial

Descripción de la vacante

Douglas J Institutes & Salons is seeking a friendly Guest Services Associate to join our team at the front desk. You will greet guests, manage scheduling, and handle check-ins/check-outs with professional service and courtesy.

The role requires strong communication, multitasking, and a welcoming demeanor while supporting retail interactions and daily operations in a busy front-desk environment.

Formación

• Experience in customer service, receptionist, front-desk, or hospitality roles preferred.
• Excellent communication and interpersonal skills.
• Comfortable using scheduling systems and basic office software.
• Flexible to evening and weekend shifts.

Responsabilidades

• Greet and welcome guests in a warm and professional manner.
• Answer phones and assist with scheduling appointments.
• Check guests in and out and process payments.
• Provide excellent customer service while managing front-desk communications.
• Help maintain a clean, organized reception area.
• Monitor the daily schedule and help keep services running smoothly.
• Assist with retail recommendations and purchases.

Conocimientos

Customer service

Interpersonal communication

Multitasking

Front desk operations

Herramientas

Scheduling software

POS/payments terminal

Descripción del empleo

Douglas J Institutes & Salons is seeking a friendly Guest Services Associate to join our team at the front desk. You will greet guests, manage scheduling, and handle check-ins/check-outs with professional service and courtesy.

The role requires strong communication, multitasking, and a welcoming demeanor while supporting retail interactions and daily operations in a busy front-desk environment.