Salon Front Desk & Sales Supervisor: Elevate Guest Experience

Paul-Mitchell-the-School-Indianapolis; Indianapolis (IN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Insurance package

401(k)

Paid holidays and vacation

Flexible schedules

Paid education

Job summary

Paul Mitchell The School Indianapolis is seeking a Front Desk Coordinator - Salon Sales Supervisor to greet students and clients, manage phones, and schedule appointments. You will support sales efforts, discuss products, and ensure a smooth front desk operation in a bustling school environment.

The role requires 3+ years of customer service, sales experience, and a proactive, energetic attitude. Supervisory experience is preferred; a strong focus on customer satisfaction and teamwork will be

Qualifications

• 3+ years of customer service experience, preferably in a salon or beauty environment.
• Experience with sales.
• Positive and engaging demeanor with a friendly attitude.
• Strong communication and interpersonal skills.
• Self-starter who can work independently.
• Excellent organizational skills and multitasking ability.
• Goal-driven mindset with a focus on sales objectives.
• Willingness to take initiative and act proactively.
• Strong problem-solving skills and adaptability.
• Empathy and kindness in client interactions.
• Supervisory experience is a plus.

Responsibilities

• Greet students and clients, answer phones, schedule appointments, and keep the front desk running smoothly.
• Assist clients, support sales efforts, discuss products and services, ensure a positive guest experience.
• Serve as the go-to resource for front desk operations and customer concerns; handle escalations professionally.
• Maintain an organized, positive front desk environment and use initiative to keep daily operations on track.

Skills

Customer service

Sales experience

Positive demeanor

Communication skills

Self-starter

Organizational skills

Sales objectives

Initiative

Problem solving

Customer empathy

Supervisory experience

Job description

Paul Mitchell The School Indianapolis is seeking a Front Desk Coordinator - Salon Sales Supervisor to greet students and clients, manage phones, and schedule appointments. You will support sales efforts, discuss products, and ensure a smooth front desk operation in a bustling school environment.

The role requires 3+ years of customer service, sales experience, and a proactive, energetic attitude. Supervisory experience is preferred; a strong focus on customer satisfaction and teamwork will be