Salon Guest Experience & Sales Concierge

Paul Mitchell of Indianapolis; Indianapolis (IN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Insurance package

401(k)

Paid holidays and vacation

Flexible schedules

Paid education

Job summary

Paul Mitchell The School Indianapolis is seeking a full-time Salon Experience Specialist to greet guests, manage front desk duties, and support sales and product recommendations in a vibrant Indianapolis salon environment.

You will work a mix of day and evening shifts, typically Monday through Thursday 2:00 PM–10:00 PM with occasional Friday/Saturday hours, and earn $15-$18 per hour along with a comprehensive benefits package that includes insurance, 401(k), paid holidays, flexible schedules,

Qualifications

• 1+ year of customer service experience, preferably in a salon setting.
• Strong organizational and multitasking abilities.
• Ability to work well under pressure.
• Comfortable promoting products and supporting sales goals.
• Professional communication and customer service skills.

Responsibilities

• Greet guests and manage front desk interactions; answer phones and schedule appointments.
• Help guests feel valued and cared for; maintain smooth front desk operations.
• Recommend products and services to support sales efforts.
• Resolve guest concerns and handle escalated situations when they arise.

Skills

Customer service

Organizational skills

Multitasking

Sales mindset

Professional communication

Job description

Paul Mitchell The School Indianapolis is seeking a full-time Salon Experience Specialist to greet guests, manage front desk duties, and support sales and product recommendations in a vibrant Indianapolis salon environment.

You will work a mix of day and evening shifts, typically Monday through Thursday 2:00 PM–10:00 PM with occasional Friday/Saturday hours, and earn $15-$18 per hour along with a comprehensive benefits package that includes insurance, 401(k), paid holidays, flexible schedules,