Salon Guest Experience Pro — Flexible Hours

Paul-Mitchell-the-School-Indianapolis; Indianapolis (IN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Insurance package

401(k)

Paid holidays and vacation

Flexible schedules

Paid education

Job summary

Paul Mitchell The School Indianapolis is seeking a Salon Experience Specialist for a full-time role in Indianapolis. You will engage guests, answer calls, schedule appointments, and help create a welcoming atmosphere that drives exceptional guest experiences.

The position offers a competitive hourly wage and a comprehensive benefits package, including insurance, 401(k), paid holidays and vacation, flexible schedules, and paid education.

Qualifications

• 1+ year of customer service experience, preferably in a salon setting.
• Strong organizational and multitasking abilities.
• Ability to work well under pressure.
• Comfortable promoting products and supporting sales goals.
• Professional communication and customer service skills.

Responsibilities

• Greet and welcome guests, answer phones, schedule appointments and ensure guests feel valued.
• Keep the front desk running smoothly and support sales efforts by recommending products and services.
• Resolve guest concerns and confidently handle escalated situations as they arise.

Skills

Customer service

Organizational skills

Multitasking

Sales-oriented

Professional communication

Job description

Paul Mitchell The School Indianapolis is seeking a Salon Experience Specialist for a full-time role in Indianapolis. You will engage guests, answer calls, schedule appointments, and help create a welcoming atmosphere that drives exceptional guest experiences.

The position offers a competitive hourly wage and a comprehensive benefits package, including insurance, 401(k), paid holidays and vacation, flexible schedules, and paid education.