Evening Salon Front Desk & Guest Experience Pro

Paul Mitchell Schools; Sacramento (CA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health

Dental

Vision

Sick time

Vacation time

Discounted professional products and‑/

Holiday bonuses

Job summary

Paul Mitchell The School in Sacramento is seeking a Cosmetology Service Desk Rep to be the welcoming face and voice of our salon. You will greet clients, answer calls, and ensure appointments are booked and rebooked accurately.

The role emphasizes delivering a positive experience as clients arrive and depart, with afternoons or evenings as shift options. A background in customer service and a passion for beauty helps you thrive here.

Qualifications

• This role requires customer service experience.
• Strong customer service skills are essential.
• Ability to book and rebook clients efficiently.
• Good telephone communication skills are needed.

Responsibilities

• Greet clients warmly as the first point of contact.
• Answer phone calls professionally and manage inquiries.
• Ensure appointments are booked and rebooked accurately.
• Keep the front desk running smoothly for a positive experience.

Skills

Customer service

Phone communication

Appointment booking

Front desk coordination

Job description

Paul Mitchell The School in Sacramento is seeking a Cosmetology Service Desk Rep to be the welcoming face and voice of our salon. You will greet clients, answer calls, and ensure appointments are booked and rebooked accurately.

The role emphasizes delivering a positive experience as clients arrive and depart, with afternoons or evenings as shift options. A background in customer service and a passion for beauty helps you thrive here.