Salon Experience Lead: Groomer & Trainer

PetSmart; Sedona (AZ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid weekly

Health & Wellness benefits

401k with company match

Paid time off for full-time associates

Associate discounts

Tuition assistance

Career pathing

Development opportunities

Job summary

PetSmart seeks a Salon Experience Lead (Groomer & Salon Trainer) to deliver professional grooming services and to mentor a growing team. The role focuses on developing bathers and stylists through the grooming academy, while upholding PetSmart’s standards and pet welfare across all services.

The position emphasizes leadership in a busy salon environment, with emphasis on quality, customer care, and coaching for continuous team improvement.

Qualifications

• 2+ years grooming experience
• Full time availability with flexible schedule
• Proficiency with grooming tools and safety practices
• Strong written and verbal communication skills
• Proficiency in computer applications

Responsibilities

• Lead the development of bathers and new stylists through certification programs.
• Deliver grooming services and ensure high quality care for pets.
• Train and mentor associates, provide feedback for performance evaluations.
• Drive salon sales and contribute to achieving grooming department goals.
• Maintain salon standards, cleanliness, sanitation, and humane pet handling.

Skills

Communication skills

Grooming tools

People leadership

Customer service

Tools

Grooming tools

Job description

PetSmart seeks a Salon Experience Lead (Groomer & Salon Trainer) to deliver professional grooming services and to mentor a growing team. The role focuses on developing bathers and stylists through the grooming academy, while upholding PetSmart’s standards and pet welfare across all services.

The position emphasizes leadership in a busy salon environment, with emphasis on quality, customer care, and coaching for continuous team improvement.