Salon Experience Lead: Groomer & Trainer

PetSmart, Inc.; Caguas (PR); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health & Wellness Benefits

Paid Weekly

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart’s Salon Experience Lead (Groomer & Salon Trainer) is responsible for delivering professional grooming services and supporting a high-performing team while upholding PetSmart’s vision, mission, and values. This role will develop bathers and new stylists through the grooming training program.

The position requires 2+ years grooming experience, full-time availability, strong communication, and the ability to work evenings, weekends and holidays.

Qualifications

• 2+ years grooming experience; may be asked to complete a technical exam.
• Full time availability; able to work evenings, weekends, and holidays.
• Proficiency with use of grooming tools, equipment and products to perform technical work safely.
• Proficiency in computer applications.
• Strong written and verbal communication skills.
• Ability to react under pressure and maintain composure.
• Strong organizational skills and attention to detail and safety measures.

Responsibilities

• Facilitates the associate experience and development including training, onboarding, mentoring, and coaching.
• Develops new and existing associates through bather and/or stylist certification process.
• Identifies candidates internally to attend academy training to become stylists.
• Delegates and validates completion of daily tasks for salon.
• Addresses and administers associate complaints and grievances.
• Recognizes and celebrates associates driving overall engagement.

Skills

Grooming experience

Communication skills

Attention to detail

Physical stamina

Tools

Grooming tools

Job description

PetSmart’s Salon Experience Lead (Groomer & Salon Trainer) is responsible for delivering professional grooming services and supporting a high-performing team while upholding PetSmart’s vision, mission, and values. This role will develop bathers and new stylists through the grooming training program.

The position requires 2+ years grooming experience, full-time availability, strong communication, and the ability to work evenings, weekends and holidays.