Salon Client Relations Coordinator / Shift Lead / Key Holder

Drybar Shops; Richmond (VA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Free monthly blowouts

Retail discounts

Commission on membership sales

Growth opportunities

Ongoing training

Job summary

Drybar Shops in Richmond, VA is seeking a Salon Client Relations Coordinator to lead daily front desk operations and elevate the guest experience. You will coach the team, manage supplies, and drive membership and retail sales while coordinating events and social media content.

This full-time role offers a $16–$20/hour wage, medical benefits, free monthly blowouts, retail discounts, and commission on membership sales, plus growth and ongoing training opportunities.

Qualifications

• 2+ years’ experience in retail, hospitality, beauty, or restaurant leadership.
• 21+ and eligible to serve as ABC Manager (Virginia requirement).
• Strong communication, organization, and leadership skills.

Responsibilities

• Lead front desk operations and ensure exceptional client service
• Support and coach team members
• Manage supplies and product organization
• Drive membership and retail sales
• Coordinate group events and social media content
• Open and close the salon as a key holder

Skills

Communication

Leadership

Customer service

Retail/Beauty knowledge

Job description

Overview

Drybar – No cuts. No color. Just blowouts.

Drybar focuses on one thing and does it best — blowouts. We’re seeking a confident Salon Client Relations Coordinator to lead daily operations, elevate the guest experience, and inspire the front desk team.

Hiring for Schedule: Mon 9am-5pm, Tues 7am-3pm, Wed OFF, Thurs OFF, Fri 7am-3pm, Sat 7am-3pm, Sun 9am-5pm

What You’ll Do

• Lead front desk operations and ensure exceptional client service
• Support and coach team members
• Manage supplies and product organization
• Drive membership and retail sales
• Coordinate group events and social media content
• Open and close the salon as a key holder

What You’ll Love

• $16–$20/hr based on experience and performance
• Medical benefits
• Free monthly blowouts + retail discounts
• Commission on membership sales
• Growth opportunities and ongoing training

What You’ll Bring

• 2+ years’ experience in retail, hospitality, beauty, or restaurant leadership
• 21+ and eligible to serve as ABC Manager (Virginia requirement)
• Strong communication, organization, and leadership skills
• Reliable, proactive, and positive attitude