Lead Sales Associate / Customer Service Representative

Drybar Shops; Upper St. Clair (Allegheny County); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Paid Time Off

Vacation and sick

Discounts on retail products

Flexible hours

Ongoing training

Clear career path

Job summary

Drybar Shops in the United States is seeking a Sales Associate / Customer Service Representative to provide exceptional customer service at the front desk and support a fast-paced retail environment focused on blowouts.

You will handle sales, operate the POS, and help guests with product recommendations while maintaining a friendly, professional demeanor. Benefits include PTO, training, flexible hours, and discounts on retail products.

Qualifications

• 1+ years’ experience in a fast paced, customer service centric environment.
• Previous experience with Point of Sale Systems strongly preferred.
• High school diploma or equivalent.

Responsibilities

• Provide excellent customer service at the front desk.
• Operate the point of sale system to complete transactions.
• Maintain a professional demeanor under pressure.

Skills

Customer service

POS experience

Retail environment

Multitasking

Education

High school diploma or equivalent

Tools

Point of Sale Systems

Job description

Overview

Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

Sales Associate / Customer Service Representative Benefits:

• Competitive compensation plan with potential to make between $19.61-$30 per hour depending on performance
• Paid Time Off, vacation and sick
• Membership and retail sales bonus
• Flexible Hours
• Discounts on all retail products
• Clear career path to grow as a professional
• Ongoing training

Sales Associate / Customer Service Representative Qualifications:

• 1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• Previous experience with Point of Sale Systems strongly preferred
• Previous salon/spa experience preferred but not required
• High school diploma or equivalent
• Ability to work at a sustained, fast pace
• Excellent problem solving and troubleshooting skills
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Has the technical ability and skills to operate a point of sale system
• Problem solver – use logic and support resources to solve problems at the front desk
• Maintains professional demeanor under pressure
• Drybar follows all applicable federal, state and local laws regarding background checks

If you are looking for a fun, fast paced, customer facing work environment, we want to hear from you!

Legal Disclaimer

©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.