Salesforce Transformation Lead – Senior Program Delivery

EY; Memphis (TN); Hybrid; USD 172,000 - 392,000; Full time

Benefits offered by this job

Hybrid work model

Total Rewards package

Paid time off

Job summary

EY is seeking a Senior Manager to lead Salesforce Technology Transformation Program Delivery within Studio+. You will shape and deliver complex digital transformation programs, partner with business and experience counterparts, and ensure scope, timelines, costs, and quality are managed across multiple client engagements.

Role requires strong communication, leadership of cross-functional teams, and experience architecting Salesforce solutions.

Qualifications

• Bachelor’s degree required; master’s preferred.
• Typically, 10 years of experience with no less than 5–7 years relevant experience implementing Salesforce with teams of 5 or more people.
• Minimum of 5 years of experience leading teams of analysts and developers.
• Minimum 5 years of experience with a functional or technical architecture background aligning business requirements to Salesforce solutions.
• Strong written and verbal communication, presentation, client service and technical writing skills.
• Knowledge of leading practices, benchmarking, peer company environments and prior consulting experience relevant to industry specific business and technology functions.
• Ability to be a self-starter and handle multiple tasks and priorities.
• Willingness to travel based on client needs.

Responsibilities

• Accountable for program delivery and client leadership, with architecture oversight and account growth responsibilities as supplementary to primary role functions
• Providing leadership and direction up to and including Managers across multiple engagements and accounts
• Leading teams with broad visibility to achieve solution implementation
• Managing client relationships, revenue generation, and commercial relationships as needed
• Travel requirements: Required as needed by external clients

Skills

Strategic vision

Communication

Collaboration

Business development

Thought leadership

Client management

Engagement delivery

Resource planning

Sales opportunities

Education

Bachelor’s degree

Master’s degree preferred

10+ years Salesforce experience

Team leadership (5+ people)

Job description

EY is seeking a Senior Manager to lead Salesforce Technology Transformation Program Delivery within Studio+. You will shape and deliver complex digital transformation programs, partner with business and experience counterparts, and ensure scope, timelines, costs, and quality are managed across multiple client engagements.

Role requires strong communication, leadership of cross-functional teams, and experience architecting Salesforce solutions.