Salesforce Solutions Architect & Consultant — Hands-On Impact

Crowe; New York (NY); On-site; USD 103,000 - 211,000; Full time

Job summary

Crowe is seeking a Salesforce Consultant and Solutions Architect to lead client-facing implementations across Sales Cloud and Service Cloud. You will design, configure, and deliver scalable Salesforce solutions, partnering with directors, architects, and project managers to meet business needs.

The role emphasizes hands-on build, solution design, testing, and deployment, with travel up to 20% and opportunities to shape client strategy within a dynamic, growth-focused environment.

Qualifications

• Hands-on competency with Salesforce core products, including experience configuring and building solutions in Sales Cloud and/or Service Cloud
• Salesforce Administrator, Platform App Builder, or Consultant certification and a minimum of 4+ years of experience working on the Salesforce platform
• Recent hands-on experience configuring, testing, and deploying production Salesforce solutions
• Experience across the end-to-end implementation lifecycle, from discovery and solution design through build, testing, deployment, and support
• Experience providing business, operational, and technical consulting to client stakeholders and translating requirements into workable platform solutions
• Detail-oriented, enthusiastic self-starter who can work independently and collaboratively, guide less-experienced team members, and remain actively involved in day-to-day solution delivery
• Strong written and verbal communication skills, with the ability to work cross-functionally and communicate effectively with client and prospect stakeholders at different levels of an organization
• Ability to manage and deliver multiple project workstreams or priorities at the same time while meeting quality and timeline expectations
• Ability to log time daily for client and project reporting needs
• Positive, solutions-oriented approach and outlook
• This position requires a minimum of 20% travel. Candidates throughout the United States may be considered, including those who are not located near a Crowe office
• Salesforce certifications or specializations beyond the core platform are required
• Bachelor's degree

Responsibilities

• Participate in pre-sales discovery; document business, functional, and technical requirements; and help translate the proposed solution into a clear Scope of Work
• Partner with Practice Directors, Solution Architects, and Project Managers to estimate implementation effort and identify the skills needed to deliver sold Scopes of Work
• Work directly with internal and client stakeholders to capture business needs, define requirements, and map current and future-state business processes
• Design and configure scalable Salesforce solutions that meet business needs, using standard platform capabilities and industry best practices
• Own assigned implementation workstreams as a hands-on builder, configuring solutions directly while collaborating with Solution Architects, Project Managers, Analysts, and Developers
• Facilitate discovery sessions, solution workshops, project kickoffs, demonstrations, and client status discussions for assigned workstreams
• Build and maintain declarative automation, data models, security and sharing configurations, reports, dashboards, and other platform components
• Support integrations, data migration, troubleshooting, and issue resolution in partnership with technical team members
• Create and execute test plans, perform functional and system testing, support user acceptance testing, and provide quality assurance for completed work
• Document solution designs and configurations, deliver end-user training as needed, and take ownership of assigned deliverables through deployment and post-launch support

Skills

Salesforce core products

Sales Cloud

Service Cloud

Communication skills

Cross-functional collaboration

Education

Salesforce Administrator

Platform App Builder

Salesforce Consultant certification

Bachelor's degree

Tools

Salesforce Flow

Agentforce

Data360

Security & sharing

Data modeling

Reports & dashboards

Integrations

Data migration

Job description

Crowe is seeking a Salesforce Consultant and Solutions Architect to lead client-facing implementations across Sales Cloud and Service Cloud. You will design, configure, and deliver scalable Salesforce solutions, partnering with directors, architects, and project managers to meet business needs.

The role emphasizes hands-on build, solution design, testing, and deployment, with travel up to 20% and opportunities to shape client strategy within a dynamic, growth-focused environment.