Salesforce Solutions Analyst - Business Enablement

Cencora, Inc.

Georgia

Presencial

USD 62.000 - 98.000

Jornada completa

hace 34 horas

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Descripción de la vacante

Cencora, Inc. is seeking a skilled Business Analyst with Salesforce expertise to join the USPAH Customer Strategy & Enablement team.

You will analyze, design, and optimize business processes in Salesforce and related tools, partnering with IT and cross-functional teams to deliver effective technical solutions. Ideal candidates have 3+ years in Salesforce analysis, strong process design knowledge, and excellent communication.

Formación

Bachelor’s degree in Computer Science, Information Systems, Business, or other related field.
3+ years of Salesforce analysis and configuration experience required.
Experience leading requirements gathering workshops and interviews.
Salesforce certifications are highly desired (Administrator, Sales/Service Cloud).
Proficiency in Visio or equivalent diagramming tools.
Experience in product management teams is a plus.
Excellent written and verbal communication skills.

Responsabilidades

Establishes liaison with business partners and IT to provide effective technical solutions.
Conducts data gathering and analysis to understand business strategy requirements.
Leads requirements gathering and documents business requirements and functional specs for Salesforce implementations.
Develops and communicates business requirements and user stories.
Documents current processes and supports business process redesign and testing.