Salesforce Program Architect | Service Cloud Delivery

Envision Technology Solutions; Plano (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Envision Technology Solutions is seeking a Technical Program Manager in Plano, TX to lead cross-functional, technically complex programs delivering strategic business initiatives. The role requires hands-on delivery, strong stakeholder management, and a focus on scalable process improvements.

You will collaborate with product, engineering, and architecture to break down challenges, align on milestones, and drive timely launches across multiple workstreams.

Qualifications

• Strong technical acumen across complex programs.
• Experience delivering large-scale initiatives as a TPM.
• Ability to manage stakeholders and drive alignment across teams.
• Process optimization mindset with focus on scalable improvements.

Responsibilities

• Lead and manage cross-functional technical programs of inter-related projects, creating the program structure and shared alignment with the teams to deliver business and/or engineering objectives.
• Collaborate with business, engineering, and architecture teams to design, coordinate, and launch new capabilities by breaking down complex challenges into manageable tasks and ensure timely delivery.
• Coordinate launch planning among various teams to synchronize program milestones across multiple workflows into a unified timeline that satisfies both business objectives and customer requirements.
• Develop and execute scalable cross-organization processes, mechanisms, metrics, and KPIs to deliver large-scale programs.
• Influence long-term and short-term product and technical strategy.
• Assess risks, develop risk mitigation plans, anticipate bottlenecks, manage issue escalation, and collaborate with Product Management on potential tradeoffs.
• Manage the intake queue by prioritizing and triaging incoming requests, ensuring all tasks are appropriately categorized, assigned, and tracked to meet business objectives and timelines.

Skills

Technical acumen

Program management

Stakeholder management

Process optimization

Hands-on delivery

Job description

Envision Technology Solutions is seeking a Technical Program Manager in Plano, TX to lead cross-functional, technically complex programs delivering strategic business initiatives. The role requires hands-on delivery, strong stakeholder management, and a focus on scalable process improvements.

You will collaborate with product, engineering, and architecture to break down challenges, align on milestones, and drive timely launches across multiple workstreams.