Salesforce Architect

VOLTO Consulting; Plano (TX); On-site; USD 100,000 - 150,000; Full time

Job summary

VOLTO Consulting in Plano, TX is seeking a Technical Program Manager to lead Salesforce initiatives onsite. This full-time role requires hands-on architectural and delivery capabilities across complex projects.

You will drive cross-functional teams, manage planning, risks and communications, and ensure timely delivery of business and engineering objectives. Strong collaboration with product, engineering and architecture is essential for success.

Qualifications

• Hands-on experience designing Salesforce architectures.
• Proven project delivery experience on Salesforce initiatives.
• Experience with Salesforce Service Cloud implementations.

Responsibilities

• Lead cross-functional programs delivering Salesforce initiatives on time.
• Define program structure, milestones and KPIs.
• Risk management, issue escalation and stakeholder communication.
• Coordinate with product, engineering and architecture teams.

Skills

Salesforce Architecture design

Salesforce project experience

Salesforce Service Cloud

Job description

Plano, TX - Onsite

Full-time

Job Description

Must Have Technical/Functional Skills

• Hands on experience in Salesforce Architecture design
• Working project Experience in Salesforce project
• Working experience in Salesforce Service Cloud

This role requires strong technical acumen, program and stakeholder management, and a process optimization mindset. The expectation is as a TPM you will be hands-on and driving the delivery of critical business initiatives, managing all aspects of the program, including planning, risk management, communication, and implementation. You are a technical problem solver, anticipating bottlenecks, identifying innovative solutions to resolve roadblocks, and balancing business needs against technical constraints.
Lead and manage cross-functional technical programs of inter-related projects, creating the program structure and shared alignment with the teams to deliver business and /or engineering objectives .
Collaborate with business, engineering, and architecture teams to design, coordinate, and launch new capabilities by breaking down complex challenges into manageable pros and ensure timely delivery.
Coordinate launch planning among various teams to synchronize program milestones across multiple workflows into a unified timeline that satisfies both business objectives and customer requirements.
Develop and execute scalable cross-organization processes, mechanisms, metrics, and KPIs to deliver large-scale programs.
Influence long-term and short-term product and technical strategy.
Assess risks, develop risk mitigation plans, anticipate bottlenecks, manage issue escalation, and collaborate with Product Management on potential tradeoffs, balancing business needs with technical considerations.
Manage the intake queue by prioritizing and triaging incoming requests, ensuring all tasks are appropriately categorized, assigned, and tracked to meet business objectives and timelines.