Salesforce Program Architect & Delivery Lead

Tata Consultancy Services Limited; Plano (TX); On-site; USD 120,000 - 150,000; Full time

Job summary

Tata Consultancy Services Limited is seeking a Salesforce Architect in Plano, TX. You will lead cross-functional programs, architect Salesforce solutions, and drive delivery of critical initiatives with strong stakeholder engagement.

The role requires hands-on Salesforce architecture design, project experience, and Service Cloud expertise, with a focus on risk management, collaboration with business and engineering teams, and timely delivery. This is an on-site professional position in Plano.

Qualifications

• Hands on experience in Salesforce Architecture design.
• Working project Experience in Salesforce project.
• Working experience in Salesforce Service Cloud.
• Strong technical acumen, program and stakeholder management, and a process optimization mindset.
• Lead and manage cross-functional technical programs of inter-related projects.
• Collaborate with business, engineering, and architecture teams to design and launch new capabilities.
• Coordinate launch planning among various teams to synchronize program milestones.
• Develop and execute scalable cross-organization processes, mechanisms, metrics, and KPIs.
• Influence long-term and short-term product and technical strategy.
• Assess risks, develop risk mitigation plans, and balance business needs with technical considerations.
• Manage the intake queue by prioritizing and triaging incoming requests.

Responsibilities

• Lead and manage cross-functional technical programs delivering inter-related projects.
• Coordinate launch planning to synchronize milestones across teams.
• Drive delivery of critical business initiatives with risk management and communications.

Skills

Salesforce architecture

Salesforce project experience

Salesforce Service Cloud

Stakeholder management

Program management

Cross-functional leadership

Education

Bachelor of Computer Science

Job description

Tata Consultancy Services Limited is seeking a Salesforce Architect in Plano, TX. You will lead cross-functional programs, architect Salesforce solutions, and drive delivery of critical initiatives with strong stakeholder engagement.

The role requires hands-on Salesforce architecture design, project experience, and Service Cloud expertise, with a focus on risk management, collaboration with business and engineering teams, and timely delivery. This is an on-site professional position in Plano.