Salesforce & Process Excellence Lead (Remote)

Arrow Electronics

Philadelphia (Philadelphia County)

Remote

USD 88,000 - 120,000

Full time

6 days ago
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Benefits offered by this job

Medical, Dental, Vision Insurance
401k with Matching Contributions
Paid Time Off (PTO)
Tuition Reimbursement
Growth Opportunities

Job summary

Arrow Electronics is seeking a Business Process Manager to own Salesforce backlogs, define product vision, and translate business needs into scalable platform solutions. You will coordinate with IT, Salesforce developers, and leadership to drive automation and process improvements across multi-team initiatives.

The role combines Product Ownership, Business Process Management, and Salesforce Administration to deliver enterprise-scale results, with fully remote work arrangements and a strong focus

Qualifications

  • Requires in-depth knowledge of Product Ownership (Agile/Scrum).
  • Advanced Salesforce Administration experience required.
  • Experience with platform integrations and data modeling for reports/dashboards.

Responsibilities

  • Own and prioritize the Salesforce product backlogs and define vision/roadmap.
  • Gather requirements and translate into epics, features, and user stories with acceptance criteria.
  • Facilitate sprint planning, grooming, demos, and stakeholder reviews.
  • Lead requirements gathering and design discussions for medium to large-scale initiatives.
  • Support UAT, release validations, and post-deployment support across Salesforce/ArrowSphere.

Skills

Salesforce Administration
Product Ownership
Agile/Scrum
Stakeholder Management
Data Modeling

Education

Bachelor's degree

Tools

Salesforce
Power BI
JIRA

Job description

Arrow Electronics is seeking a Business Process Manager to own Salesforce backlogs, define product vision, and translate business needs into scalable platform solutions. You will coordinate with IT, Salesforce developers, and leadership to drive automation and process improvements across multi-team initiatives.

The role combines Product Ownership, Business Process Management, and Salesforce Administration to deliver enterprise-scale results, with fully remote work arrangements and a strong focus

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