Salesforce & Process Excellence Manager (Remote)

Arrow Electronics

Heber (UT)

Remote

USD 88,000 - 120,000

Full time

7 days ago
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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
Disability Insurance
HSA/HRA Options
Paid Time Off
Tuition Reimbursement
Growth Opportunities

Job summary

Arrow Electronics is seeking a Business Process Manager to lead Salesforce-related product ownership, business process management, and administration. You will translate business needs into scalable Salesforce solutions and collaborate with IT, architects, and leadership to drive platform adoption and process improvements.

The role emphasizes backlog management, requirements gathering, and cross-functional collaboration to deliver optimized customer, partner, and employee experiences.

Qualifications

  • 5+ years of Salesforce platform experience.
  • Experience in Product Ownership, Business Analysis, or Business Process Manager roles.
  • Ability to design and validate scalable Salesforce solutions.
  • Proficient in data modeling for reports and dashboards.
  • Experience with system integrations and automation.

Responsibilities

  • Own and prioritize Salesforce product backlogs.
  • Gather requirements and translate into epics and user stories.
  • Lead sprint planning, backlog grooming, and reviews.
  • Identify automation and process-improvement opportunities.
  • Support data integrity, governance, and security in Salesforce.

Skills

Salesforce Admin
Product Ownership
Business Process Mgmt
Agile/Scrum
Stakeholder mgmt
Data modeling
Power BI
Platform integrations

Tools

Salesforce
Salesforce Flow Builder
ArrowSphere
Power BI
ERP integrations

Job description

Arrow Electronics is seeking a Business Process Manager to lead Salesforce-related product ownership, business process management, and administration. You will translate business needs into scalable Salesforce solutions and collaborate with IT, architects, and leadership to drive platform adoption and process improvements.

The role emphasizes backlog management, requirements gathering, and cross-functional collaboration to deliver optimized customer, partner, and employee experiences.

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