Salesforce & Process Excellence Lead (Remote)

Arrow Electronics; Bristol (RI); Remote; USD 88,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

Tuition Reimbursement

Growth Opportunities

Job summary

Arrow Electronics is seeking a seasoned Business Process Manager to drive process optimisation and platform initiatives across Salesforce, ERP, and analytics tools. You will own product backlogs, translate business needs into scalable features, and partner with leaders to accelerate automation and adoption.

The role requires deep Salesforce administration, product ownership, and cross-functional collaboration to deliver enterprise-scale improvements and measurable KPIs.

Qualifications

• Experience with Salesforce administration and platform governance.
• Prior involvement as Product Owner, Business Analyst, or process manager.
• Ability to translate business needs into scalable platform solutions.

Responsibilities

• Own and prioritize Salesforce product backlogs.
• Gather requirements and translate into epics, features, user stories, and acceptance criteria.
• Facilitate sprint planning, demos, retrospectives, and stakeholder reviews.

Skills

Salesforce Admin

Product Ownership

Business Analysis

Process Improvement

Stakeholder Management

Agile/Scrum

Power BI

Tools

Salesforce

ArrowSphere

ERP

Job description

Arrow Electronics is seeking a seasoned Business Process Manager to drive process optimisation and platform initiatives across Salesforce, ERP, and analytics tools. You will own product backlogs, translate business needs into scalable features, and partner with leaders to accelerate automation and adoption.

The role requires deep Salesforce administration, product ownership, and cross-functional collaboration to deliver enterprise-scale improvements and measurable KPIs.