Salesforce Enterprise Strategy Lead

Northeastern University; Boston (MA); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Northeastern University in Boston seeks a Salesforce Enterprise Product Lead to design and execute our Salesforce strategy, aligning it with university goals and business processes. You will guide strategic planning, implement initiatives, and drive continuous improvement of Salesforce solutions to optimize data integrity and operational efficiency.

This role requires strong Salesforce expertise, program management, cross-functional collaboration, and vendor management, with hybrid work and

Qualifications

• 10+ years IT experience with 5+ years in leadership of enterprise applications
• Proven digital transformation initiatives and large IT project delivery
• Extensive Salesforce experience, preferably with 3+ modules deployed
• Vendor and stakeholder management expertise
• Salesforce Certifications: Sales Cloud, Marketing Cloud, Experience Cloud
• Strong communication and collaboration with executives
• Project management with Agile and change management
• Analytical and data-driven decision making

Responsibilities

• Develop and implement a strategy for enterprise applications that aligns with business goals.
• Lead digital transformation across multiple large, overlapping initiatives.
• Mentor and develop a high-performance IT team and foster innovation.
• Engage with business leaders to show how applications enable new value.
• Oversee enterprise applications portfolio for ROI and strategic fit.
• Ensure reliability, availability and performance of applications.
• Manage vendor relationships and contract negotiations; ensure compliance with governance standards.
• Coordinate with security and risk teams to ensure regulatory and security compliance.

Skills

Leadership

Vendor management

Communication

Agile methodologies

Change management

Data analysis

Problem solving

Stakeholder management

Education

Salesforce Certifications: Sales Cloud, Marketing Cloud, Experience Cloud

Tools

Salesforce

Job description

Northeastern University in Boston seeks a Salesforce Enterprise Product Lead to design and execute our Salesforce strategy, aligning it with university goals and business processes. You will guide strategic planning, implement initiatives, and drive continuous improvement of Salesforce solutions to optimize data integrity and operational efficiency.

This role requires strong Salesforce expertise, program management, cross-functional collaboration, and vendor management, with hybrid work and