Senior Enterprise Salesforce Product Lead

The Chronicle Of Higher Education, Inc.; Boston (MA); Hybrid; USD 157,000 - 228,000; Full time

Benefits offered by this job

Tuition assistance

Wellness program

Job summary

Northeastern University is seeking an Enterprise Product Lead for Salesforce to design and execute a comprehensive Salesforce strategy. You will lead cross-functional teams to align Salesforce with business goals, manage vendor relationships, and drive stable, high-value application portfolios across the university.

The role requires a strong technical background, program management experience, and a proactive, adaptable mindset to keep pace with cloud/Salesforce trends and AI-enabled

Qualifications

• 10+ years in IT with at least 5+ years in a leadership role managing enterprise applications.
• Proven track record in digital transformation and large-scale IT projects.
• Extensive experience with Salesforce and multi-module deployments.
• Vendor and stakeholder management expertise.

Responsibilities

• Strategic leadership: develop and maintain the enterprise applications roadmap.
• Lead digital transformation efforts across overlapping initiatives.
• Mentor and grow a high-performance IT team.
• Engage business leaders to align applications with value.
• Oversee portfolio: prioritization, ROI, and risk.
• Ensure reliability, deployment, and lifecycle management of apps.
• Manage vendor relationships and contract negotiations.
• Ensure compliance and risk management for applications.

Skills

Salesforce

Vendor management

Leadership

Strategic planning

Stakeholder management

Communication

Agile

Education

Salesforce Certifications (Sales Cloud, Marketing Cloud)

Tools

Salesforce CRM

Data analytics tools

Job description

Northeastern University is seeking an Enterprise Product Lead for Salesforce to design and execute a comprehensive Salesforce strategy. You will lead cross-functional teams to align Salesforce with business goals, manage vendor relationships, and drive stable, high-value application portfolios across the university.

The role requires a strong technical background, program management experience, and a proactive, adaptable mindset to keep pace with cloud/Salesforce trends and AI-enabled