Salesforce Data Analyst I – NA UAT, Tablet & Support

DataJobs; Springfield (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive wages + PTO

Stock purchase plan & 401k from day 1

Medical, dental & vision + optional FS

Job summary

O’Reilly Automotive Stores is seeking a Professional Sales Data Analyst I based in Springfield, MO. This onsite role supports Salesforce across North America and handles tablet/phone end-user assistance, with cross-border operations in the U.S., Canada, and Mexico.

You will coordinate UAT testing, assist with iPad support, and work with the System Administrator to keep enhancements documented and communicated. Jira tickets will be created from Salesforce details provided by the Admin.

Qualifications

• High school diploma or equivalent (GED).
• Ability to work in a fast-paced environment while managing multiple tasks simultaneously.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, etc.).
• Knowledge of the automotive industry.

Responsibilities

• Perform UAT testing for North America Salesforce instances including US, Canada, and Mexico.
• Provide iPad support for common requests and issues.
• Deliver field support over phone and email for Salesforce and tablets.
• Coordinate with the System Administrator to document enhancements in SOP and update training materials.
• Submit Salesforce tickets to Jira with details provided by the System Admin.
• Communicate system updates, outages, and training materials as requested.

Skills

Communication

Multitasking

MS Office

Automotive industry knowledge

Education

High school diploma or GED

Tools

Salesforce

Jira

iPad

Tablets

Microsoft Office

Job description

O’Reilly Automotive Stores is seeking a Professional Sales Data Analyst I based in Springfield, MO. This onsite role supports Salesforce across North America and handles tablet/phone end-user assistance, with cross-border operations in the U.S., Canada, and Mexico.

You will coordinate UAT testing, assist with iPad support, and work with the System Administrator to keep enhancements documented and communicated. Jira tickets will be created from Salesforce details provided by the Admin.