Salesforce CRM Lead & Data Strategy Specialist

Zachry Group; San Antonio (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Zachry Group in San Antonio, TX, seeks a Salesforce CRM lead to manage configuration and maintenance of the Salesforce platform, drive adoption to improve customer intelligence, and serve as the CRM subject-matter expert across the organization.

You will lead governance, ensure data integrity, organize training, and coordinate ESG data gathering and reporting to customers, working with cross-functional teams to maximize Salesforce value.

Qualifications

• 5–10 years of relevant professional experience.
• Strong analytical, communication, and organizational skills.
• Experience collaborating across business development, operations, and executive leadership.

Responsibilities

• Maintain and oversee the Salesforce system, coordinating with a third-party integration provider and cross-functional stakeholders.
• Identify and gather key data variables for inclusion in Salesforce.
• Optimize Salesforce to improve marketing to current and potential customers.

Skills

Analytical thinking

Communication

Organizational skills

Problem solving

Team collaboration

Self-starter

Customer focus

Data literacy

Education

Bachelor's degree

Tools

Salesforce

CRM systems

Microsoft Office

Job description

Zachry Group in San Antonio, TX, seeks a Salesforce CRM lead to manage configuration and maintenance of the Salesforce platform, drive adoption to improve customer intelligence, and serve as the CRM subject-matter expert across the organization.

You will lead governance, ensure data integrity, organize training, and coordinate ESG data gathering and reporting to customers, working with cross-functional teams to maximize Salesforce value.