Salesforce CRM Lead & Analytics Champion

Cytek Biosciences; Fremont (CA); On-site; USD 114,000 - 142,000; Full time

Job summary

Cytek Biosciences in Fremont, CA is seeking a Salesforce Business Analyst to act as global CRM owner, collaborating with Sales Leadership and IT to design, implement enhancements that support our commercial strategy.

The role leads CRM training, adoption and KPI reporting, managing opportunities, forecasts, dashboards, and data governance across product lines to ensure accuracy and timely delivery.

Qualifications

• Bachelor’s degree or equivalent in a related discipline.
• 3+ years of CRM experience with multiple projects from initiation to close.
• Exceptional data analysis, insights creation and visualization.
• Advanced skills in CRM and ERP systems.
• Excellent organizational, communication and problem-solving skills.

Responsibilities

• Serve as global Salesforce CRM owner and partner with Sales and IT.
• Design, implement and improve CRM solutions to support commercial strategy.
• Lead CRM training, adoption and KPI reporting across regions.
• Ensure data accuracy, reports, and dashboards for forecasts.
• Collaborate with Sales leadership and vendors on programs.
• Create repeatable models and train others on utilization.

Skills

CRM analytics

Data visualization

Stakeholder collaboration

Agile methodologies

Training & user adoption

Education

Bachelor’s degree or equivalent in related discipline

Tools

Salesforce

ERP systems

Microsoft Office

Job description

Cytek Biosciences in Fremont, CA is seeking a Salesforce Business Analyst to act as global CRM owner, collaborating with Sales Leadership and IT to design, implement enhancements that support our commercial strategy.

The role leads CRM training, adoption and KPI reporting, managing opportunities, forecasts, dashboards, and data governance across product lines to ensure accuracy and timely delivery.