Salesforce Change & Adoption Lead – Remote with Travel

Vitaver & Associates, Inc; Florida; Remote; USD 83,000 - 152,000; Part time

Job summary

Vitaver & Associates, Inc. is seeking a Salesforce Change & Adoption Lead for a remote project with travel across Jupiter, FL and Florida Power Delivery territory. The role focuses on change management, Salesforce administration, and AI-assisted transformation.

You will design role-based training, develop job aids and eLearning, coordinate stakeholder communications, and lead deployment activities including UAT, pilots, and sustainment, with periodic on-site meetings as needed.

Qualifications

• Experience with change management and training delivery.
• Experience with Salesforce administration.
• Experience with AI assistants and agents, including prompt design.
• Experience with process mapping and change-impact assessment.
• Experience with training design and facilitation.
• Experience with communications and stakeholder engagement.
• Experience with adoption and readiness measurement.
• Salesforce certification or demonstrated equivalent proficiency.

Responsibilities

• Conduct change impact, stakeholder, audience, and readiness assessments.
• Validate current- and future-state processes and workflows.
• Develop role-based training, job aids, eLearning, simulations, videos, and procedure manuals.
• Configure, test, implement, and support Salesforce, including user training and support.
• Develop, test, and ground AI assistants and agents, including prompt engineering and knowledge grounding.
• Manage SharePoint and Microsoft 365 knowledge management.
• Lead UAT, pilots, deployment, Hypercare, and sustainment, and measure training, readiness, and adoption.

Skills

Change management

Salesforce administration

AI assistants

Process mapping

Training design

Communications

Adoption & readiness

Prompt design

Tools

Microsoft Copilot

SharePoint

Microsoft 365

Job description

Vitaver & Associates, Inc. is seeking a Salesforce Change & Adoption Lead for a remote project with travel across Jupiter, FL and Florida Power Delivery territory. The role focuses on change management, Salesforce administration, and AI-assisted transformation.

You will design role-based training, develop job aids and eLearning, coordinate stakeholder communications, and lead deployment activities including UAT, pilots, and sustainment, with periodic on-site meetings as needed.