Remote Salesforce Program Lead

VIVA USA Inc; Columbus (OH); Hybrid; USD 120,000 - 150,000; Part time

Benefits offered by this job

Hybrid work arrangement

Equal opportunity employer

Job summary

VIVA USA Inc. seeks an experienced Program Manager to lead the Salesforce program across client engagements. The PM will define strategy, oversee end-to-end implementation, governance, risk management, and stakeholder alignment.

This contractor role is hybrid—remote with one in-person day in Columbus every two weeks—and interviews are in person. You will coordinate with vendors, architects, SMEs, and business leaders to deliver on-time, high-quality Salesforce solutions.

Qualifications

• Proven ability to lead end-to-end Salesforce programs with governance.
• Experience aligning Salesforce initiatives with business goals.
• Strong skills in requirements gathering and stakeholder communication.
• Demonstrated vendor management and cross-functional leadership.
• Experience with risk management and project governance.

Responsibilities

• Define and drive Salesforce program vision, strategy, and roadmap.
• Lead cross-functional teams in program planning and execution.
• Manage end-to-end lifecycle, timelines, budgets, and resources.
• Ensure governance, risk management, and compliance across implementations.
• Communicate status, milestones, and issues to senior leadership.
• Collaborate with developers, admins, and architects on technical solutions.
• Lead change management and training to drive user adoption.
• Track KPIs and deliver dashboards providing business insight.

Skills

Program management

Leadership

Stakeholder management

Communication

Change management

Risk management

Process improvement

Vendor management

Cross-functional collaboration

Strategic planning

Education

4-year college degree or equivalent technical study

Bachelor's degree in IT/Business or related field

Project Management PMP credentials

Tools

Salesforce

Microsoft Office (Visio, Word, Excel, PowerPoint, Outlook)

Job description

VIVA USA Inc. seeks an experienced Program Manager to lead the Salesforce program across client engagements. The PM will define strategy, oversee end-to-end implementation, governance, risk management, and stakeholder alignment.

This contractor role is hybrid—remote with one in-person day in Columbus every two weeks—and interviews are in person. You will coordinate with vendors, architects, SMEs, and business leaders to deliver on-time, high-quality Salesforce solutions.