Salesforce Business Analyst

Vuesol Technologies Inc; Conshohocken (Montgomery County); Remote; USD 80,000 - 110,000; Full time

Job summary

An innovative company is seeking a Salesforce Business Analyst to lead strategic projects and enhance efficiency through Salesforce solutions. The ideal candidate will possess deep expertise in Salesforce and a knack for analyzing business processes. This role involves collaborating with stakeholders, translating requirements into functional specifications, and optimizing Salesforce usage. If you thrive in a dynamic environment and are passionate about driving business improvements, this opportunity is perfect for you. Join a forward-thinking team where your contributions will significantly impact productivity and success.

Qualifications

• 5+ years of experience with Salesforce solutions and business process improvements.
• Strong understanding of Salesforce platform capabilities and certifications preferred.

Responsibilities

• Collaborate with stakeholders to gather and document business requirements.
• Configure and customize Salesforce to meet business needs.

Skills

Salesforce Solutions Expertise

Business Process Improvement

Analytical Skills

Project Management

Communication Skills

Education

Bachelor's Degree in Business Administration

Bachelor's Degree in Information Technology

Tools

Salesforce

Data Management Tools

Job description

Salesforce Business Analyst

Remote

Job Summary

The Salesforce Business Analyst plays a strategic role, leading complex projects, influencing business decisions, and mentoring junior analysts. They will be responsible for analyzing business processes, identifying areas for improvement, and implementing Salesforce solutions to enhance productivity and efficiency. The ideal candidate will have a strong understanding of Salesforce capabilities, excellent analytical skills, and the ability to work collaboratively with cross-functional teams.

Roles and Responsibilities

1. Collaborate with stakeholders to gather and document business requirements.
2. Analyze current business processes and identify areas for improvement.
3. Translate business requirements into functional specifications for Salesforce implementation.
4. Understand use cases, technical requirements, and functional product requirements, and translate them into Product Backlog items.
5. Assist the Product Owner(s) and the Agile Team in refining the backlog items.
6. Configure and customize Salesforce to meet business needs, including workflows, validation rules, reports, and dashboards.
7. Manage user roles, security settings, and data access.
8. Have experience in full lifecycle deliveries using iterative approaches such as Agile or Scrum.
9. Coordinate with cross-functional teams to ensure timely delivery of projects.
10. Create and maintain user documentation and training materials.
11. Act as a point of contact for troubleshooting and resolving Salesforce-related issues.
12. Stay up-to-date with Salesforce updates and new features.
13. Identify opportunities for process improvements and automation.
14. Recommend and implement best practices to optimize Salesforce usage.

Required Skills & Experience

• 5+ years of experience, with deep expertise in Salesforce solutions and business process improvements.
• Bachelor's degree in business administration, Information Technology, or a related field.
• Strong understanding of Salesforce platform capabilities, including Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Salesforce, Data Cloud, etc.
• Salesforce certifications (preferred).
• Excellent analytical and problem-solving skills.
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Exceptional communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Experience with data management and reporting tools.