Salesforce Business Analyst

Storable; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

An innovative firm is seeking a Salesforce Business Analyst to spearhead impactful Salesforce initiatives. In this role, you will bridge the gap between business needs and technical solutions, driving revenue growth and ensuring seamless alignment across teams. You will lead discovery sessions, design scalable solutions, and mentor junior analysts while staying updated on Salesforce innovations. This position offers the opportunity to work in a fully distributed environment while collaborating with diverse stakeholders to enhance business processes. If you are a proactive problem solver with a passion for Salesforce, this is an exciting opportunity to make a significant impact.

Qualifications

• 3+ years of experience in Salesforce roles with a focus on business analysis.
• Expert knowledge of Salesforce capabilities and best practices.

Responsibilities

• Lead cross-functional projects to enhance Salesforce solutions.
• Gather and document complex business requirements from stakeholders.

Skills

Salesforce Business Analyst

Sales Cloud

Service Cloud

Flow automation

Stakeholder engagement

Agile methodologies

Process mapping

Advanced spreadsheet functions

SQL

Education

Salesforce Business Analyst Certification

Advanced Admin Certification

Platform App Builder Certification

Project Management Certification

Tools

Salesforce

HubSpot

Marketo

Pardot

Workato

Dell Boomi

Mulesoft

Zapier

Job description

Storable is seeking a Salesforce Business Analyst to lead high-impact Salesforce initiatives, work cross-functionally with stakeholders, and ensure our Salesforce and Go-to-Market platforms align with business goals.

This role is responsible for driving revenue growth and enabling both stakeholders and technical teams with proactive, expert guidance. You will be a key link between business needs and technical solutions, ensuring seamless alignment.

Responsibilities

• Lead discovery sessions with stakeholders to gather and document complex business requirements.
• Design scalable Salesforce solutions that optimize business processes.
• Lead cross-functional projects and drive Salesforce enhancements.
• Develop and refine user stories, process flows, and system requirements.
• Partner with Salesforce Admins, Developers, and Business Leaders to deliver high-value solutions.
• Analyze and improve existing Salesforce processes, ensuring alignment with industry best practices.
• Conduct user acceptance testing (UAT) and drive adoption strategies.
• Provide mentorship and guidance to junior analysts.
• Stay updated on Salesforce innovations and recommend enhancements.
• Provide training and documentation for end-users.
• Present outcomes to leadership teams upon project completion.

Qualifications

• 3+ years of experience as a Salesforce Business Analyst or similar Salesforce role.
• Expert knowledge of Salesforce capabilities and best practices.
• Expertise in Sales Cloud, Service Cloud, and Flow automation.
• Strong understanding of Salesforce data structures and integrations.
• Experience leading cross-functional projects and stakeholder engagement.
• Proficiency with process mapping, user stories, and stakeholder management.
• Experience working in Agile environments and collaborating with development teams.
• Salesforce certifications (at least one of the following): Salesforce Business Analyst, Advanced Admin, or Platform App Builder.
• A solid understanding of marketing automation platforms such as SFMC, HubSpot, Marketo, or Pardot.
• Comprehensive understanding of the lead-to-cash process from systems, business, and procedural viewpoints.
• Proficiency in writing advanced spreadsheet functions.
• Preferred:
• Proficiency in SQL
• Experience with Workato, Dell Boomi, Mulesoft, or Zapier
• Project management certification

All applicants must be currently authorized to work in the United States on a full-time basis.

Storable is a fully distributed company, but is currently only registered for employment in certain states. To be eligible for employment, you must reside in the following states: AL, AZ, CA, CO, CT, FL, GA, ID, IA, IL, IN, KS, LA, MA, MD, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY