Salesforce Business Analyst

Huron; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

Join a dynamic consultancy that empowers clients to drive strategic growth and navigate change. As a Salesforce Business Analyst, you will play a crucial role in bridging business needs with technical solutions. With your extensive experience in Salesforce, you will gather requirements, improve processes, and develop solutions that enhance operational efficiency. This is an exciting opportunity to leverage your skills in a collaborative environment, where your contributions will directly impact client success and transformation. If you are ready to take your career to the next level, this role is for you.

Qualifications

• 6+ years of overall BA experience, with at least 5+ years as a Salesforce BA.
• Proficient in documenting requirements and performing acceptance testing.

Responsibilities

• Work closely with stakeholders to gather and document business requirements.
• Identify and document areas of improvement in business processes.

Skills

Salesforce Business Analysis

Requirement Gathering

Process Improvement

Stakeholder Communication

Documentation (Requirements, Use Cases)

Education

Bachelor's Degree in Business or related field

Tools

Salesforce Sales Cloud

Salesforce Service Cloud

SOQL

Jira

Microsoft Excel

Job description

Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future.

Join our team as the expert you are now and create your future.

As an experienced Salesforce Business Analyst, play a pivotal role in bridging business needs with technical solutions through the following responsibilities:

• Requirement Gathering: Work closely with stakeholders to gather, analyze, and document business requirements
• Process Improvement: Identify and document areas of improvement in business processes and systems.
• Solution Development: Recommend procedures and solutions to meet business needs.
• Communication: Provide effective communication between business and technical teams. Ability to communicate effectively with a wide range of audiences (technical and non-technical, staff and managerial), and in a wide range of settings

Requirements:

• 6+ years of overall BA experience, with at least 5+ years as a Salesforce Business Analyst (BA).
• Strong experience with Salesforce Sales Cloud (sales planning, execution, and quote-to-order processes) & Service cloud.
• Should have prior experience (at least in 3 projects) of leading/driving the discovery sessions for medium to large scale projects. Should be well versed with all aspects and deliverables that are expected from a BA. Should be able to understand the client requirements, propose options on how they can be accomplished in Salesforce. Experience with Salesforce admin and point and click tasks would be highly preferred.
• Proficient in documenting requirements, use cases, user stories, and performing acceptance testing.
• Skilled in stakeholder communication and translating business needs into product features; able to train users on changes.

Preferences:

• Proficiency in SOQL, Agile methodology, SDLC, Jira, and Salesforce reports & dashboards.
• Advanced Microsoft Excel skills; basic familiarity with Word, PowerPoint, Visio, and Windows.
• Salesforce Business Analyst and Administrator certifications preferred; basic knowledge of Salesforce admin/config and minor data loads.

Position Level Senior Associate Country India