Salesforce BSA CPQ

Xoriant US Staffing; San Jose (CA); Remote; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

Xoriant US Staffing is seeking a Salesforce Business Systems Analyst specialized in CPQ for a long-term contract in San Jose with remote work options. You will collaborate with stakeholders to gather requirements, translate them into Salesforce features, and support UAT and training.

You will define test strategies, create test scripts, coordinate UAT sessions, log defects, and ensure timely resolutions while documenting BRDs and user guides. Strong CPQ and SDLC knowledge is essential.

Qualifikationen

• 5+ years of experience as Business Analyst, CPQ and UAT preferably with Go-To-Market systems, New offer launches, Acquisition Integrations.
• Functional knowledge of CPQ processes.
• Strong understanding of software development lifecycle (SDLC) and testing methodologies.
• Experience with defect tracking and test management tools (e.g., JIRA).

Aufgaben

• Collaborate with stakeholders to gather, analyse, and document business requirements for Salesforce buying platform.
• Translate business requirements into functional specifications and detailed user stories.
• Create and maintain BRD, process flows, and user acceptance criteria.
• Develop training materials and documentation for new features and changes.
• Define test objectives, strategies, and plans for UAT phases.
• Collaborate to translate requirements into test scenarios and cases.
• Develop detailed test scripts to validate functionality, usability, and reliability.
• Coordinate with end users for UAT sessions and log defects to resolution.
• Log defects, prioritize by criticality, and ensure timely fixes.
• Re-test resolved defects and maintain quality standards.
• Assist in user training sessions and create user guides and FAQs.
• Identify process improvements within the testing lifecycle and contribute to best practices.

Kenntnisse

CPQ experience

UAT

SDLC understanding

Cross-functional collaboration

Analytical mindset

Tools

JIRA

Jobbeschreibung

Position: Salesforce Business Systems Analyst - CPQ

San Jose CA – Remote

Long Term Contract

Key Responsibilities:

Business Analysis:

• Collaborate with stakeholders to gather, analyse, and document business requirements for Salesforce buying platform
• Translate business requirements into functional specifications and detailed user stories
• Create and maintain comprehensive business requirement documents (BRD), process flows, and user acceptance criteria
• Develop training materials and documentation to help users understand new features and changes

Test Planning and Preparation

• Define test objectives, strategies, and plans for UAT phases
• Collaborate with business analysts, developers, and stakeholders to understand requirements and translate them into test scenarios and cases
• Develop detailed test scripts to validate the functionality, usability, and reliability of systems

Test Execution and Coordination

• Coordinate with end users and business teams for the UAT sessions
• Execute test cases, identify defects, and track them to closure
• Document test results, provide status updates, and share findings with the project team
• Log defects in the tracking tool, prioritize them based on criticality, and work with the development team to ensure timely resolution
• Re-test resolved defects to confirm that fixes have addressed the issues and maintain the quality standards

User Support and Training

• Assist in user training sessions and create user guides, FAQs, and training documentation as required
• Identify areas for process improvements within the testing lifecycle
• Contribute to the development of best practices for UAT procedures

Skills required:

• 5+ years of experience as Business analyst, CPQ and UAT preferably with Go-To-Market systems, New offer launches, Acquisition Integrations
• Functional knowledge of CPQ processes
• Strong understanding of software development lifecycle (SDLC) and testing methodologies
• Experience with defect tracking and test management tools (e.g., JIRA)
• Excellent communication skills and the ability to collaborate with cross-functional teams
• Analytical mindset with attention to detail and problem-solving skills
• Proficiency in succinctly drafting and communicating issues in a clear and concise manner, ensuring easy understanding by stakeholders