Sales Training Lead - Onsite Tempe, Ignite New Hires

RemX | The Workforce Experts; Tempe (AZ); On-site; USD 52,000 - 76,000; Full time

Job summary

RemX | The Workforce Experts is hiring a Sales trainer to support new hires and employees in a training environment onsite in Tempe, AZ. You will ensure onboarding success through effective class coordination, high-quality delivery, and a positive start from day one.

You will lead engaging training sessions, manage class schedules, and use metrics to evaluate and improve learner outcomes. Experience in call centers and team leadership is highly valued.

Qualifications

• 1 year minimum experience in training or adult learning programs for SALES and ideally call center environment.
• 1+ year of experience leading teams to reach targets.
• Excellence in achieving goals within a remote environment work-setting.
• Nurture an inclusive learning environment with your coaching and facilitation skills to lead classes.
• Customer and employee-focused mindset with call center understanding.
• Working knowledge of database applications such as MS Office, Oracle, Kronos, or Tandber.

Responsibilities

• Serve as the first point of contact for new hires by creating a welcoming and engaging training experience that fosters confidence and supports success from day one.
• Achieve training completion goals while delivering an exceptional learner experience and effectively managing training operations to ensure classes are organized, successful, and on schedule.
• Develop a strong understanding of training objectives, timelines, performance expectations, and requirements associated with each program and class.
• Leverage training metrics and performance data to evaluate effectiveness, identify improvement opportunities, and enhance the overall learning experience.
• Act as a subject matter resource for training systems and tools while maintaining accurate, timely, and reliable training data to support business decisions.
• Coordinate, analyze, and consolidate training-related information to ensure programs are delivered in compliance with client expectations and organizational standards.

Skills

Training delivery

Adult learning

Coaching

Facilitation

Team leadership

Call center experience

Tools

MS Office

Oracle

Kronos

Tandber

Job description

RemX | The Workforce Experts is hiring a Sales trainer to support new hires and employees in a training environment onsite in Tempe, AZ. You will ensure onboarding success through effective class coordination, high-quality delivery, and a positive start from day one.

You will lead engaging training sessions, manage class schedules, and use metrics to evaluate and improve learner outcomes. Experience in call centers and team leadership is highly valued.