Sales Supervisor — Lead & Coach Sales Team (Tempe Onsite)

TTEC; Tempe (AZ); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Paid time off

Healthcare benefits

Tuition reimbursement

Job summary

TTEC in Tempe, AZ is seeking a Sales Supervisor to lead and coach a team of sales associates onsite. You’ll guide daily activities, design coaching plans, and help the team achieve client and company goals in a fast-paced environment.

The role emphasizes leadership development, collaboration with cross-functional partners, and hands-on training on products, processes, and client expectations. A base salary of $60,000 per year plus bonus opportunities reflects the value of effective frontline

Qualifications

• 4 years of contact center experience, including inbound and outbound motions.
• 2 years of applied sales experience with a customer-focused mindset.
• Experience leading a sales representative team.
• Ability to support multiple products and services while clearly articulating value to customers.
• Strong verbal and written communication skills with clarity, detail, and professionalism.

Responsibilities

• Coach sales associates to achieve goals through observations, feedback, and support.
• Develop consultative sales skills and communicate value to customers.
• Guide associates through account management conversations.
• Monitor team performance, attendance, and daily activity.
• Coordinate product and process updates and training.
• Use systems to support the team and complete administrative tasks.
• Grow leadership experience by mentoring and supporting career development.

Skills

Contact center experience

Sales experience

Leadership experience

Communication skills

Education

High school diploma or equivalent

Job description

TTEC in Tempe, AZ is seeking a Sales Supervisor to lead and coach a team of sales associates onsite. You’ll guide daily activities, design coaching plans, and help the team achieve client and company goals in a fast-paced environment.

The role emphasizes leadership development, collaboration with cross-functional partners, and hands-on training on products, processes, and client expectations. A base salary of $60,000 per year plus bonus opportunities reflects the value of effective frontline