Sales Team Leader – Training & Growth

Steve Madden; Allen (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical & Dental

401K

Paid time off

Employee discount

Tuition Reimbursement

Job summary

Steve Madden in Allen, TX seeks a Sales Supervisor to support leadership and manage daily retail tasks. You will guide a dynamic team, drive sales, and ensure excellent customer service. The role involves coordinating associates, communicating with management, and stepping in when store leadership is absent.

The position requires strong organizational and communication skills, a flexible schedule, and a focus on delivering a seamless customer experience in a fast-paced environment.

Qualifications

• Minimum 2–3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure customer service initiatives address issues quickly and courteously.
• Act as a liaison between customers, sales associates, and store management.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in store operations including floor moves, merchandising, display maintenance, and inventory returns.
• Be flexible and occasionally perform work outside of your specific role.

Skills

Retail experience

Organizational skills

Team-building

Communication skills

Flexibility

Education

High school diploma or equivalent

Job description

Steve Madden in Allen, TX seeks a Sales Supervisor to support leadership and manage daily retail tasks. You will guide a dynamic team, drive sales, and ensure excellent customer service. The role involves coordinating associates, communicating with management, and stepping in when store leadership is absent.

The position requires strong organizational and communication skills, a flexible schedule, and a focus on delivering a seamless customer experience in a fast-paced environment.