Sales Supervisor: Team Leader & Growth Coach

Steve Madden; Fort Worth (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits & FSA

Life & Disability Benefits

401K with company match

Paid time off (vacation, sick time, 4-

Virtual Health Care

Employee discount

Tuition Reimbursement

Career Growth

Employee Referral Program

Job summary

Steve Madden is seeking a Sales Supervisor to support the management team in a fast-paced retail environment in Fort Worth, TX. You will lead a team, train staff, and ensure top-notch customer service while coordinating store operations and communicating with management.

The role requires 2-3 years of retail experience, strong organization, and excellent communication skills. A flexible schedule including weekends and holidays is required in this on-site position.

Qualifications

• Minimum of 2-3 years of retail experience.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.

Skills

Retail leadership

Team building

Customer service

Communication

Education

High school diploma or equivalent

Job description

Steve Madden is seeking a Sales Supervisor to support the management team in a fast-paced retail environment in Fort Worth, TX. You will lead a team, train staff, and ensure top-notch customer service while coordinating store operations and communicating with management.

The role requires 2-3 years of retail experience, strong organization, and excellent communication skills. A flexible schedule including weekends and holidays is required in this on-site position.