Store Sales Lead & Team Coach

stevemaddenretailcareers; Allen (TX); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Medical Benefits

Dental & Vision

401K with company match

Paid time off

Employee discount

Job summary

Steve Madden in Allen, TX is seeking a full-time Sales Supervisor to support the management team and lead a dynamic sales team. You will ensure excellent customer service, assist in training, and help with merchandising and store operations to meet business goals.

The role requires 2–3 years of retail experience, a high school diploma or equivalent, strong organizational and communication skills, and flexibility to work day, evening, weekends, and holidays. Benefits are available.

Qualifications

• Minimum of 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Skills

Leadership

Team-building

Communication

Organizational skills

Education

High school diploma

Job description

Steve Madden in Allen, TX is seeking a full-time Sales Supervisor to support the management team and lead a dynamic sales team. You will ensure excellent customer service, assist in training, and help with merchandising and store operations to meet business goals.

The role requires 2–3 years of retail experience, a high school diploma or equivalent, strong organizational and communication skills, and flexibility to work day, evening, weekends, and holidays. Benefits are available.