Sales Team Lead — Growth, Training & Benefits

Steve Madden; Towson (MD); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401K Eligibility

Paid time off

Employee discount

Tuition Reimbursement

Job summary

Steve Madden in Towson, MD is seeking a Sales Supervisor to lead a retail team, drive sales targets, and deliver exceptional customer service. The role emphasizes coaching, training, and hands-on store operations to maintain an engaging guest experience.

Responsibilities include merchandising, floor moves, and collaboration with store leadership, with flexibility to cover shifts and support business goals. Join a fashion-forward brand with growth opportunities.

Qualifications

• Minimum of 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Skills

Retail experience

Team leadership

Communication skills

Organizational skills

Flexible schedule

Education

High school diploma

Job description

Steve Madden in Towson, MD is seeking a Sales Supervisor to lead a retail team, drive sales targets, and deliver exceptional customer service. The role emphasizes coaching, training, and hands-on store operations to maintain an engaging guest experience.

Responsibilities include merchandising, floor moves, and collaboration with store leadership, with flexibility to cover shifts and support business goals. Join a fashion-forward brand with growth opportunities.