Sales Support Supervisor

UL Solutions; Raleigh (NC); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

UL Solutions in Raleigh, NC seeks a supervisor to lead a sales operations team. You will set objectives, delegate assignments, mentor staff, and ensure projects stay on schedule to meet financial commitments.

You will present technical information to senior management and customers, enforce company policies and security practices, and resolve customer issues. The position includes health benefits, a 401(k) plan, paid time off, and performance incentives.

Qualifications

• Bachelor's degree or university degree in a related discipline.
• 4+ years of related experience.
• Ability to work on issues of diverse scope including understanding the sales process.
• Requires the ability to gain cooperation of others and present technical information to senior management and customers.
• Extensive knowledge of company policies and sales process.

Responsibilities

• Establishes operational objectives and work plans and delegates assignments to subordinates to meet financial commitments.
• Acts as an advisor to subordinate(s) to meet schedules and/or resolve technical problems.
• Supervises and resolves customer requests and/or issues.
• Supervises the performance of direct reports by developing accountabilities, establishing performance objectives, providing career counseling, feedback and guidance and ensuring that all policies are understood and adhered to.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.

Skills

Sales process understanding

Presentation to leadership

Education

Bachelor's degree

Job description

Job Description

• Establishes operational objectives and work plans and delegates assignments to subordinates to meet financial commitments.
• Acts as an advisor to subordinate(s) to meet schedules and/or resolve technical problems.
• Supervises and resolves customer requests and/or issues.
• Supervises the performance of direct reports by developing accountabilities, establishing performance objectives, providing career counseling, feedback and guidance and ensuring that all policies are understood and adhered to.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as required.

• Establishes operational objectives and work plans and delegates assignments to subordinates to meet financial commitments.
• Acts as an advisor to subordinate(s) to meet schedules and/or resolve technical problems.
• Supervises and resolves customer requests and/or issues.
• Supervises the performance of direct reports by developing accountabilities, establishing performance objectives, providing career counseling, feedback and guidance and ensuring that all policies are understood and adhered to.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as required.

Qualifications

• University Degree (Equivalent to Bachelors Degree) in a related discipline
• 4+ years of related experience.
• Ability to work on issues of diverse scope where analysis of situation or data requires a variety of factors, including understanding the sales process.
• Requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules to senior level management and customers.
• Extensive knowledge of company policies and sales process.

What we offer

Total Rewards

We understand compensation is an important factor as you consider the next step in your career. The estimated annual compensation for this position is $87,500.- $ 100,000 which includes a base salary of $70,000. - 80,000. and 100% on target performance. Members of the sales function are eligible to participate in the UL Solutions Sales Incentive Plan. The annual target incentive for this position is 25% of the base salary, paid quarterly, and is contingent upon performance. Compensation is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors.

This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).

The application deadline for this position is 2/26/2027