Sales Support Supervisor

UL, LLC; Vancouver (WA); Hybrid; USD 88,000 - 100,000; Full time

Benefits offered by this job

Health benefits (medical, dental, and

401K

Paid time off (vacation, holidays, and

Job summary

UL LLC is seeking a results-oriented leader to oversee sales-oriented operations, manage cross-functional teams, and ensure timely delivery of commitments. The role emphasizes strategic supervision and customer issue resolution while adhering to company policies and security practices.

The position requires a university degree and 4+ years of related experience, with a proven ability to present complex information to senior management and drive performance across diverse projects.

Qualifications

• University degree in a related discipline.
• Experience with sales processes and customer environments.
• Ability to present technical information to senior management.

Responsibilities

• Establishes operational objectives and work plans and delegates assignments to subordinates to meet financial commitments.
• Acts as an advisor to subordinate(s) to meet schedules and/or resolve technical problems.
• Supervises and resolves customer requests and/or issues.
• Supervises the performance of direct reports by developing accountabilities, establishing performance objectives, providing career counseling, feedback and guidance and ensuring that all policies are understood and adhered to.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as required.

Skills

Team leadership

Stakeholder communication

Presentation skills

Sales process knowledge

Education

University degree in related discipline

Job description

• Establishes operational objectives and work plans and delegates assignments to subordinates to meet financial commitments.

• Acts as an advisor to subordinate(s) to meet schedules and/or resolve technical problems.

• Supervises and resolves customer requests and/or issues.

• Supervises the performance of direct reports by developing accountabilities, establishing performance objectives, providing career counseling, feedback and guidance and ensuring that all policies are understood and adhered to.

• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.

• Performs other duties as required.

• University Degree (Equivalent to Bachelors Degree) in a related discipline

• 4+ years of related experience.

• Ability to work on issues of diverse scope where analysis of situation or data requires a variety of factors, including understanding the sales process.

• Requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules to senior level management and customers.

• Extensive knowledge of company policies and sales process.

What we offer:

Total Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimated annual compensation for this position is $87,500.- $ 100,000 which includes a base salary of $70,000. - 80,000. and 100% on target performance. Members of the sales function are eligible to participate in the UL Solutions Sales Incentive Plan. The annual target incentive for this position is 25% of the base salary, paid quarterly, and is contingent upon performance. Compensation is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors.

This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).

The application deadline for this position is 2/26/2027

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UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:

Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.