Sales Support Specialist: Quotes, Orders & Help Desk

Fabricut, Inc; Tulsa (OK); On-site; USD 38,000 - 46,000; Full time

Job summary

Fabricut, Inc. in Tulsa, OK is seeking a Sales Support Representative to assist the outside sales force by providing quotes, pricing and stock information, and by entering orders/reserves via ticketing while answering incoming calls.

Responsibilities include supporting national sales meetings, line showings, and collaboration with customer service, OSRs and management. Strong multitasking and communication skills are essential in a fast-paced environment.

Qualifications

• High School education or equivalent.
• Must work well with others.
• Must be able to multitask.
• Must be able to work in a noisy area independently.
• Process knowledge of Word, Excel, and Microsoft Outlook.
• Internet navigation
• Data entry and 10-key experience is helpful.
• Must possess strong typing skills.
• Good communication skills – oral and written.

Responsibilities

• Assist outside sales by supplying quotes, pricing and stock, entering orders/reserves by working tickets and answering incoming phone calls.
• Attend two mandatory, nationally hosted sales meetings per year (typically in February & August).
• Assist at the national sales meeting line showings, handing out materials and aiding zone meetings.
• Answer incoming calls from reps and transferred customers to assist with requests (orders, reserves, memos, price, stock, inquiries, quotes).
• Process memo orders, maintenance orders, file claims, perform mill checks, process CFA’s, check and approve pricing, image FR certificates, etc.
• Assist specialty customers assigned by manager to process orders and respond to their emails.
• Be familiarized with selling products and the appropriate teams.
• Correspond with customers and OSRs who email directly.
• Make sample kits for sales reps as requested by OSR or management.
• Process outside sales memos in CRM system.
• Assist other employees with special projects as needed.

Skills

Multitask

Typing skills

Data entry

Strong communication

Teamwork

10-key

Education

High School education or equivalent

Tools

Word

Excel

Microsoft Outlook

Internet navigation

Job description

Fabricut, Inc. in Tulsa, OK is seeking a Sales Support Representative to assist the outside sales force by providing quotes, pricing and stock information, and by entering orders/reserves via ticketing while answering incoming calls.

Responsibilities include supporting national sales meetings, line showings, and collaboration with customer service, OSRs and management. Strong multitasking and communication skills are essential in a fast-paced environment.