Sales Support Specialist: Quick Quotes & Customer Delight

TD SYNNEX; Clearwater (FL); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Elective Benefits tailored to country

Career growth programs

Life Empowerment Assistance Program

Job summary

TD SYNNEX is seeking a Sales Support Specialist to assist the sales team with quotes, order processing, and customer interactions. You will manage communications, track orders, and help achieve daily and quarterly targets while ensuring a positive customer experience.

The role emphasizes relationship-building, timely issue resolution, and collaboration with vendors and customers. Occasional non-standard hours may apply in a fast-paced environment.

Qualifications

• Must have multitasking ability in a dynamic environment.
• Strong written and verbal communication skills required.
• Experience negotiating price and understanding profit-driven culture.
• Ability to build solid relationships with colleagues and customers.
• Capable of working under pressure and meeting deadlines.
• Friendly, courteous customer service demeanor.
• Willingness to adapt to change and learn.
• Basic proficiency with spreadsheets, word processors, and databases.
• Maintain a positive attitude under challenging conditions.
• Handle sensitive information with discretion.
• Proven organizational and time-management skills.
• Basic clerical and data-entry abilities.

Responsibilities

• Handle inbound/outbound sales calls and emails to provide quotes and process orders.
• Enter orders accurately and track status with clear customer communication.
• Contribute to customer satisfaction from relationship development to issue resolution.
• Manage routine, non-complex issue resolution with guidance.
• Provide pricing, product availability, and shipping information.
• Attend training sessions to enhance skills and knowledge.
• Participate in vendor/customer engagement activities outside standard hours.
• Represent TD SYNNEX professionally in all partner/customer interactions.
• Meet attendance and punctuality standards; reliable team member.
• Perform additional duties to support team objectives.

Skills

Multitasking

Communication

Relationship building

Customer service

Adaptability

Stress management

Negotiation

Clerical skills

Organizational skills

Data entry

Confidentiality

Technical skills

Education

Associate degree or high school diploma/GED

Tools

Microsoft Office Suite

Job description

TD SYNNEX is seeking a Sales Support Specialist to assist the sales team with quotes, order processing, and customer interactions. You will manage communications, track orders, and help achieve daily and quarterly targets while ensuring a positive customer experience.

The role emphasizes relationship-building, timely issue resolution, and collaboration with vendors and customers. Occasional non-standard hours may apply in a fast-paced environment.